Navca Chief Officers Conference - Databases

a workshop that looked more fundamentally about

- what the difference is between a database and a full CRM
- what one could be used for
- do LIOs need one?
- what needs to be considered with data gathering and cleansing
- some typical costs (that won't be stated by the supplier) that an LIO should be asking
- shared CRM systems across sub-regional consortia members
- examples of possible products and case study presentation